Dashboard
Account overview
Scheduled maintenance — 14 June, 2:00–4:00 AM NZST
Core routing infrastructure upgrade. Brief interruptions may occur.Active services
2
All online
Next invoice
$284
Due 1 Jul 2026
Referral bonus
$35
6 clients referred →
Open tickets
2
1 awaiting reply
Apply referral credit to current bill
You have $35 to offset invoice #INV-0241 of $284.00. New balance: $249.00My services
View all →Fibre 500
172.24.8.14 · Static IP
Fibre Max 1G
172.24.8.15 · Static IP
Recent invoices
View all →| Invoice | Amount | Status |
|---|---|---|
| #INV-0241 | $284.00 | Due |
| #INV-0240 | $284.00 | Paid |
| #INV-0239 | $284.00 | Paid |
Open support tickets
View all →| ID | Subject | Updated | Status |
|---|---|---|---|
| #T-1084 | Intermittent voice dropouts on ext. 102 | Today 9:42 AM | Awaiting reply |
| #T-1076 | Static IP renewal query | 10 Jun | In progress |
My services
3 active services on your account
Fibre 500
Static IP 172.24.8.14 · 500/500 Mbps · MikroTik hEX S · VLAN 10
Fibre Max 1G
Static IP 172.24.8.15 · 1000/500 Mbps · MikroTik hEX S · VLAN 20
Router rental
Dual-band WiFi 6 router · $8/mo
Invoices
Billing history · All prices exclude GST (NZD)
| Invoice | Period | Amount | Status | |
|---|---|---|---|---|
| #INV-0241 | Jun 2026 | $284.00 | Due 1 Jul | |
| #INV-0240 | May 2026 | $284.00 | Paid | |
| #INV-0239 | Apr 2026 | $284.00 | Paid | |
| #INV-0238 | Mar 2026 | $284.00 | Paid |
Contact billing@taranet.nz for billing queries.
Bank transfer details
Account nameTara Net
Account number12-123456-123
Amount due
Reference
Please use the invoice number as your payment reference.
Support tickets
2 open on your account
#T-1084 · 11 Jun 2026 · Priority: High
Intermittent voice dropouts on ext. 102
Calls drop after ~45 seconds. Affects all SIP lines.
Last update: Today 9:42 AM by TARA.NET Support
#T-1076 · 6 Jun 2026 · Priority: Normal
Static IP renewal query
Enquiring about renewing the static IP block for 12 months.
Last update: 10 Jun by TARA.NET Support
New support request
Responded to within 2 business hours
Account profile
Account #TN-00428
Contact details
Account name
Taylors Tyre Service
Primary contact
Juan dela Cruz
Email
juan@delacruz.co.nz
Phone
09 377 4100
Service address
14 Wairau Rd, Glenfield, Auckland 0627
Billing method
Direct debit · ANZ ····4821
Member since
March 2019
Referral bonus
Earn $7 NZD credit for every customer you refer
Clients referred
6
4 active · 2 pending
Total earned
$35
5 paid out
Apply credit to current bill
You have $35 to offset invoice #INV-0241 ($284.00). New balance: $249.00
Your referral link
Share this — when someone signs up and activates a service you both benefit.
Referral history
| Customer | Type | Date | Credit | Status |
|---|---|---|---|---|
| Northside Auto | Company | Mar 2026 | $7 | Applied |
| Glenfield Café | Company | Jan 2026 | $7 | Applied |
| Albany Print Co. | Company | Nov 2025 | $7 | Applied |
| Wairau Motors | Company | May 2026 | $7 | Activating |
| Sarah Mitchell | Individual | Apr 2026 | $7 | Applied |
| James Taufa | Individual | May 2026 | $7 | Activating |
Total customers
142
↑ 3 this month
Active services
389
Outstanding
$4,212
18 invoices
Open tickets
7
2 high priority
MRR
$28.4k
Jun 2026
Recent customers
View all →| Name | Plan | Status |
|---|---|---|
| Juan dela Cruz | Fibre 500 + 1G | Active |
| Northside Auto | Fibre 500 | Active |
| Glenfield Café | Fibre Max 1G | Active |
| Wairau Motors | Fibre 500 | Pending |
Outstanding invoices
View all →| Customer | Amount | Status |
|---|---|---|
| Juan dela Cruz | $284.00 | Due |
| Northside Auto | $149.00 | Due |
| Glenfield Café | $199.00 | Overdue |
Open tickets
View all →| ID | Customer | Subject | Priority | Status |
|---|---|---|---|---|
| #T-1084 | Juan dela Cruz | Voice dropouts on ext. 102 | High | Awaiting reply |
| #T-1083 | Northside Auto | Slow speeds at peak hours | Normal | In progress |
| #T-1076 | Juan dela Cruz | Static IP renewal query | Normal | In progress |
Pending signups
3 accounts awaiting approval
New self-registered accounts land here first. Approve to grant portal access — they'll be notified by email once approved.
Maria Santos
maria.santos@gmail.com · Signed up via Google
22 Beach Rd, Mt Albert, Auckland · Fibre 500 + router rental
Applied 28 Jun 2026
Rico Fernandez
rico.f@outlook.com · Signed up with email
9 Totara St, Hamilton East · Fibre Max 1G
Applied 27 Jun 2026
Lourdes Bautista
lourdesb88@gmail.com · Signed up via Google
5 Kowhai Lane, Wellington · Fibre 500
Applied 27 Jun 2026
Customers
142 total accounts
| Acct # | Name | Plan | Status | ||
|---|---|---|---|---|---|
| TN-00428 | Juan dela Cruz | juan@delacruz.co.nz | Fibre 500 + 1G | Active | |
| TN-00401 | Northside Auto | info@northsideauto.co.nz | Fibre 500 | Active | |
| TN-00389 | Glenfield Café | hello@glenfield.cafe | Fibre Max 1G | Active | |
| TN-00512 | Wairau Motors | accounts@wairaumotors.co.nz | Fibre 500 | Pending |
Edit customer
TN-00428 · Juan dela Cruz
Services
Fibre 500
172.24.8.14
Fibre Max 1G
172.24.8.15
Billing management
18 outstanding · $4,212 total
Total outstanding
$4,212
Overdue
$199
1 invoice
Collected Jun
$24,188
| Invoice | Customer | Amount | Due | Status | |
|---|---|---|---|---|---|
| #INV-0241 | Juan dela Cruz | $284.00 | 1 Jul | Due | |
| #INV-0242 | Northside Auto | $149.00 | 1 Jul | Due | |
| #INV-0238 | Glenfield Café | $199.00 | 1 Jun | Overdue |
Support tickets
7 open across all accounts
#T-1084 · Juan dela Cruz · 11 Jun
Intermittent voice dropouts on ext. 102
Calls drop after ~45s. Affects all SIP lines.
HighAwaiting reply
Today 9:42 AM
#T-1083 · Northside Auto · 9 Jun
Slow speeds during peak hours
Speeds drop from 500 Mbps to ~40 Mbps between 5–8 PM.
NormalIn progress
11 Jun